Legal notices
and privacy politicy

Interaview Production
82, avenue du Général Patton, 49 000 Angers
Web : https://www.interaview.com

This data processing policy will give you details of the use made of your data by the company SARL CAMPING LES 2 ETANGS when using the website. https://www.les2etangs.com/, in language that is clear to everyone, in accordance with the requirements of the European Regulation on the protection of personal data (Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016, which came into force on 25 May 2018).

The purpose of this data processing policy is to explain how we collect, manage and process your personal data, particularly when you visit our site.

This is any information relating to an identified or identifiable natural person (art. 4 RGPD).

The data controller is the company that defines for what purpose and how your personal data is collected and used.

Personal data collected on the website https://www.les2etangs.com/ are trated by :

SARL CAMPING LES 2 ETANGS, whose registered office is located at 41 Route de Tarbes, 64 320 BIZANOS

The company SARL CAMPING LES 2 ETANGS is aware of the expectations of individuals (customers, users, web surfers) concerning the processing of their personal data.

In this respect, SARL CAMPING LES 2 ETANGS undertakes to :

• to inform you before any personal data concerning you is collected and to obtain your consent whenever necessary ;
• always strive to provide information that is as clear and educational as possible
• only collect data that is strictly necessary for the pursuit of pre-determined purposes
• guarantee a level of security and confidentiality that complies with legal and regulatory requirements
• not to keep your personal data beyond the specified retention period
• and, more generally, to implement all the measures necessary to comply with all the requirements of the applicable regulations on the protection of personal data.

Your personal data and information may be collected in the following cases :

• When visiting the Website https://www.les2etangs.com/ :
  • When submitting an application and/or subscription form, the provision of a survey form ;
  • Through the use of cookies, web beacons and other technologies, which collect web browsing data on our sites, including advertising data. To find out more, please consult the paragraph below dedicated to Cookies.
• During e-mail, telephone and SMS exchanges with our departments
  • For better service tracking, we record the reason for your contact, the date and time.
  • When you contact us via the internet, a transcript of your conversation may be collected.
• When participating on social media pages that we host, particularly on Facebook, Instagram and YouTube.
• When you take part in events, loyalty programmes or promotions.
• By post,if you contact us by this means

We collect and use personal information about you for the following activities and purposes :

Carry out customer management operations relating to :

• contracts; orders; invoices; accounting and, in particular, accounts receivable management ;
• monitoring customer relations, such as conducting satisfaction surveys, managing complaints and after-sales service;
• Managing surveys and tests on services or content.
• Managing people’s opinions on services or content

Carry out prospecting operations :

• management of technical prospecting operations ;
• selecting people for loyalty-building, canvassing, surveys, product testing and promotional activities.
• carrying out solicitation operations ;

The organisation of competitions, lotteries or any other promotional operation ;

Drawing up sales statistics ;

Management of requests for rights of access, rectification and opposition;

We collect certain browsing data to enable us to ensure the security of our services and to detect, prevent or trace any attempt at malicious intent or computer intrusion or any violation of the terms of use of our Services.

We collect CVs and covering letters sent to us by candidates for recruitment. These documents can be sent to us by email using the information on the recruitment page of our website.https://www.les2etangs.com/recrutement/.

The personal information that may be collected by the company SARL CAMPING LES 2 ETANGS as part of the processing activities listed above includes the following information :

• contact information (such as your name or company name, address, e-mail address, telephone number and the subject of your request)
• information specific to the services subscribed to (such as subscription to our newsletter)
• information relating to job applicants (CV and covering letter information)
• Browsing data (for more information, visit our page dedicated to cookies)

The processing of your personal data is justified on different grounds (legal basis) depending on the use we make of the personal data.

You will find below the legal bases and retention periods that we apply to our main processing operations.

Among the applicable legal bases :

The contract: The processing of personal data is necessary for the performance of the contract to which you have consented.

This legal basis applies to customer relationship management.

Consent: You agree to the processing of your personal data by means of express consent (tick box, click, etc…). You may withdraw this consent at any time.

This legal basis applies to our newsletters and other communication activities.

Legitimate interest: We have a business interest in processing your data that is justified, balanced and does not infringe your privacy. With certain exceptions, you may object to processing based on legitimate interest at any time by notifying us.

This legal basis applies in particular to the management of canvassing operations

The law: the processing of your personal data is required by law.
This legal basis applies in particular to data used for our accounting purposes and to customer data required for the implementation of legal guarantees on our products.

SARL CAMPING LES 2 ETANGS may keep personal data for a specific period of time, which may not, however, exceed the maximum retention periods stipulated by the applicable laws and regulations on the subject.

Most customer data (e.g. your customer account information and order history) is kept for as long as you are an “active” customer and for a period of 3 years after your last activity (e.g. purchase, login to your account or expiry of a contract or guarantee). Your data is then archived with restricted access for a further period for limited purposes authorised by law (payment, guarantee, disputes, etc.). After this period, it is deleted.

The data we collect via the website https://www.les2etangs.com/ may be made accessible, for the purposes mentioned above, between the companies in the SA AGEST Group corresponding to its two campsites (Les 2 Etangs and Zélaia).

The data we collect may be made accessible, or even transmitted, to service providers (sub-contractors) – which the company SARL CAMPING LES 2 ETANGS uses for the purposes mentioned above, for example to manage recruitment operations or to maintain our website.

Is my data transferred outside the European Union?

Your personal data will not be transferred outside the European Union.

Internet users are nevertheless informed that the website https://www.les2etangs.com/ uses the services of Google Ireland Limited (Ireland) to provide the “Google Analytics” analysis service (see details in the section dedicated to cookies).

A cookie is a small block of data sent to your web browser and stored on the hard drive of your terminal (computer, tablet, smartphone) for the duration of the cookie’s validity.

There are different types of cookies, for example :

Necessary cookies, also referred to as technical cookies, are essential for the proper functioning of the website (such as displaying content in a specific language, managing choices related to accepting/refusing other cookies, etc.). The placement of these types of cookies does not require your consent.

Functional cookies, for example, allow the recording of your “shopping cart” for a few hours on an e-commerce site. The placement of these types of cookies requires your consent.

Analytical cookies (for traffic analysis), which provide anonymous statistics (visitor location, times and durations of website visits, etc.). The placement of these types of cookies requires your consent.

Advertising cookies that will identify you and your preferences based on your internet behavior in order to offer you targeted advertisements. The placement of these types of cookies requires your consent.

These cookies can be placed directly by the website’s server (e.g., technical cookies) or by authorized “third-party” servers designated by the website owner (e.g., so-called “advertising” cookies).

The placement of cookies is subject to compliance with rules, including:

– Article 82 of the Data Protection Act of January 6, 1978, as amended;
– GDPR (2016/679) of April 27, 2016, notably Article 7 concerning the modalities of obtaining consent;
– Guidelines and recommendations of the CNIL of September 17, 2020;

You are informed that when you visit our site (and depending on your choices) we may install the following cookies on your terminal (computer, tablet, smartphone):

You have several options to delete and manage cookies:

Through our website’s cookie management module

During your first visit to our site, a module offers you the choice to accept, refuse, or customize COOKIES.

If you do not wish for this cookie to be installed or read on your terminal equipment, a refusal cookie will be placed on your terminal equipment so that our website can record this information.

Similarly, when you consent to the use of this cookie, a consent cookie is installed on your terminal equipment.

At any time, by clicking on the button [Review my cookie preferences], you can access the module and modify your preferences.

By regularly deleting cookies from your terminal via your browser

By configuring your browser

You can configure your browsing software so that cookies are stored on your terminal or rejected, either systematically or according to their issuer (Remember to set up all browsers on your different terminals).

However, please note that by configuring your browser to refuse cookies, certain features, pages, and areas of our site, which require the use of so-called technical or functional cookies, will not be accessible, for which we cannot be held responsible. In particular, the consideration of your refusal to install a cookie relies on the placement of a cookie. Therefore, if you disable all cookies from your terminal or if you change terminals, we will no longer know that you have chosen this option.

The configuration of each browser is different. It is described in the help menu of your browser.

For example:

for Internet Explorer™: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies;
for Safari™: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac;
for Chrome™: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en ;
for Firefox™: https://support.mozilla.org/fr/kb/protection-renforcee-contre-pistage-firefox-ordinateur?redirectlocale=fr&redirectslug=Activer+et+d%C3%A9sactiver+les+cookies;
for Opera™: https://help.opera.com/en/latest/web-preferences/#cookies.
For more information on how to configure your browsing software, we invite you to visit the website of the National Commission for Information Technology and Civil Liberties: Cookies: tools to control them | CNIL..

The company SARL CAMPING LES 2 ETANGS guarantees the confidentiality of your information, of any nature, written or oral, that it becomes aware of and undertakes not to disclose, sell, exchange, transfer, or share them with third parties, subject to the provisions of this Data Processing Policy.

This commitment to confidentiality does not apply to information:

– that has entered the public domain prior to or after its transmission in the absence of any fault attributable to our Company;
– that is already known to these third parties;
– that has been received from a Third Party lawfully, without restriction or violation of this commitment;
– for which you have authorized the use or transmission.

The aforementioned third parties must, in all cases, agree to strictly respect the confidentiality commitments required by SARL CAMPING LES 2 ETANGS and only use your personal information for the purposes for which they were disclosed.

Firstly, you have the right to be informed in a sufficiently clear and didactic manner about the processing of personal data by SARL CAMPING LES 2 ETANGS.

We are actively working on the continuous improvement of our information methods. If you feel that you are not receiving sufficient information or have any suggestions for improvement, please do not hesitate to send us an e-mail. : info@les2etangs.com.

In accordance with the regulations on the protection of personal data, you can exercise your rights (access, rectification, deletion, opposition, limitation and portability where applicable) and determine the fate of your personal data “post mortem”.

To do so, please contact SARL CAMPING LES 2 ETANGS :

by email : info@les2etangs.com

or by post :

SARL CAMPING LES 2 ETANGS

Data Protection Department

41 Route de Tarbes

Boulevard du Cdt René Mouchotte

64 320 Bizanos

To enable us to respond quickly, please provide us with your surname, first name, e-mail address, address and, if applicable, your customer reference.

Certain requests to exercise your rights (right of access) must be accompanied by a photocopy of an identity document bearing your signature in order to verify your identity and specify the address to which the reply should be sent. A reply will be sent to you within one month of receipt of the request.

You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), in particular on its website www.cnil.fr. 

The appointment of a Data Protection Officer is only required in the cases referred to in Article 37 of the RGPD.

The processing activities carried out by SARL CAMPING LES 2 ETANGS do not fall within the scope of these cases. Consequently, SARL CAMPING LES 2 ETANGS has not appointed a Personal Data Protection Officer (DPO).

This Data Processing Policy represents the general commitments of the company SARL CAMPING LES 2 ETANGS on the date of its publication.

SARL CAMPING LES 2 ETANGS is committed to continuous improvement with regard to the protection of personal data and may therefore amend this Data Processing Policy from time to time.

We will post such changes on this page and will endeavour to notify you of any significant changes. SARL CAMPING LES 2 ETANGS invites you to consult its data processing policy regularly.